Frequently Asked Questions
Who can benefit from our products?
Diginovella products are designed for entrepreneurs, creators, marketers, beginners, and anyone looking to start or grow a digital business online.
Whether you are starting from scratch or improving an existing business, our done-for-you resources help you save time, take action faster, and avoid creating everything from zero.
Our main focus is editable digital products, templates, guides, and resources with Master Resell Rights, created for digital marketing and online business building. We also offer selected resources for productivity, self-care, and personal development to support growth, focus, and balance along the way.
What type of products do you sell?
We sell editable Canva templates and digital products, including eBooks, guides, planners, marketing templates, and other done-for-you digital resources.
Our products are designed to be customised in Canva. After editing, you can download them in the formats available inside Canva, such as PDF or image files.
All products are digital. No physical item will be shipped.
How do I purchase a product?
Simply browse our product collection, add your desired product to the cart, and proceed to checkout.
After your payment is completed, you will receive access to your Canva template links and/or digital product files by email and/or through your account download area.
When will I receive my product?
Your access link will appear directly after checkout and will also be sent to you by email.
Once your payment is processed, you will receive your download link, Canva template link, or access instructions. If you do not see the email, please check your spam, junk, or promotions folder.
Are these physical products?
No. All products sold on Diginovella are digital products.
No physical product will be shipped, and no shipping fee is required.
Do your products include resell rights?
Yes, our products include Master Resell Rights. You can use, customise, and resell them as part of your own digital business, helping you start selling faster without creating everything from scratch.
Do I need Canva to use the products?
Yes. Our products are designed to be edited in Canva, so you will need a Canva account to customise and use them.
Can I customise the templates?
Yes. You can customise the templates in Canva to match your brand or project.
You can change colours, fonts, images, text, and other design elements depending on the template.
Can I download the products as PDF?
Yes. After customising your templates in Canva, you can download them in the formats available inside Canva, such as PDF or image files.
How long will I have access to the templates?
You’ll have indefinite access. Once you purchase, you can access your templates whenever you need, as long as you have a Canva account.
Can I reuse the templates?
Yes. After importing editable templates into your Canva account, you can duplicate and reuse them for your own projects, branding, content, or resale purposes.
How fast can I complete my templates?
This depends on the product and how much content you already have prepared.
If you already have your colours, images, logo, text, or brand direction ready, you can customise many templates quickly and start using them right away.
What should I do if I do not receive my download link?
First, please check your spam, junk, or promotions folder.
If you still cannot find your download email or access your product, contact us through our contact page and we will help you resolve the issue.
What is the best way to stay updated on new products and promotions?
You can subscribe to our email list or follow Diginovella on social media to receive product updates, exclusive offers, digital business tips, and new resource announcements.